We use cookies for two reasons: to give you the best experience, and to make sure our ads you see on other sites like Google are relevant to you. Please click the button below if you agree to our use of cookies and personal data – find out more or change settings here.

Cookies & Privacy

Cookies & Privacy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies are useful because they allow a website to recognise the device that the user is on. You can find more information about cookies at: allaboutcookies.org and youronlinechoices.eu

For a video about cookies visit google.co.uk/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.

The cookies used on johnandginger.co.uk have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas. Without these cookies essential functions like the shopping basket or online payment, cannot be provided.

Category 2: performance cookies

These cookies collect information about how you use the website, for instance which pages you visit most often, and if you get error messages while navigating around.

These cookies do not collect information that identifies you and they are not used to track you after you leave our site. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works.

Category 3: Advertising cookies

These cookies collect personal data to show personalised ads to you in third parties websites and all the products they offer like Google search, Analytics, Shopping, YouTube also Bing and all the products, Facebook, Twitter, Instagram, Pinterest, MailJet for relative newsletters, Reviews.co.uk for specific reviews about our products and services, etc. You can agree, disagree or change the cookies settings below. And if you want to read more about how Google uses the information from our site for their services, please click here.

......

Change cookie settings

......

Privacy Policy

At John And Ginger we are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with The General Data Protection Regulation (GDPR) May 2018. John And Ginger Ltd cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world class products, services, features, website and mobile application.

Your personal data includes information such as:

Name
Address
Telephone number
Email address

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will give you the chance to refuse any marketing email / communication from us in accordance with The General Data Protection Regulation (GDPR) and will not share your details with any third parties for marketing purposes.

You can unsubscribe your email address by sending us an email.

We collect basic information from you when you create an account, such as name, address, email address and phone number and when you purchase products or services from us. We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also use cookies and similar technologies on our websites and mobile applications to collect information about interactions and usage. This is statistical data about our users browsing actions and patterns and does not identify any individual.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service.

We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:

a) process your order.

b) provide you with an up to date, efficient and reliable service.

c) help to prevent fraud i.e. we check card details with our merchant card checking facility and reserve the right to refuse orders on that basis.

d) open and run your membership.

e) provide a more tailor made shopping experience.

When you place an order, we may ask you for certain information and you may submit personal data to JohnandGinger.co.uk (for example your name, phone number, postal address, email address, contact and bank/credit card details). By making an order and submitting your data you agree to this use.

Links to Third Party Sites:

The services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one. Those third parties are companies like Google or Bing. We use this to see what advertising is performing better. Products like Google Ads, Google Merchant Center, Analytics & Google Search Console, also Microsoft Bing Webmaster & Microsoft Advertising, and Facebook Ads.

Third Party Widgets:

Some of our services contain widgets and social media features, such as the Twitter "tweet" button, Facebook, Pinterest, Instagram and LinkedIn. These widgets and features collect your IP address, which page you are visiting on the services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our services. Your interactions with these features are governed by the privacy policy of the company providing it.

With your Consent:

We share information about you with third parties like Reviews and MailJet, when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial. With your consent we pass data to MailJet to be able to send our newsletters when you sign up to our mail list.

We may disclose your information to third parties if:

We sell or buy any business or assets, in which case we may disclose our personal data to the prospective buyer or seller of such business or assets.

If John And Ginger Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by John And Ginger Ltd will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of John And Ginger Ltd, our customers or others. This includes exchanging information with other companies for the purposes of fraud protection and credit risk reduction.

Data Portability and Account Closure

You may request a copy of your personal data in an electronic format. We will respond to your request within 30 days. You may request to close your account by contacting us at customercare@johnandginger.co.uk Upon closing your account, you may request that your personal data be deleted. It may take up to 30 days for account data to be deleted. After deletion, you will no longer be able to access your account and your account will be unrecoverable. The request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service. If at any time you have questions about our practices or any of your rights described, you may reach us at customercare@johnandginger.co.uk