Customers Reviews

At john and ginger our customers always come first. We really hope that you've enjoyed exploring the products, services and features available to you at our john and ginger online store.

See your comments here to share them with all our customers.

Please send them to customercare@johnandginger.co.uk

We would love to hear from you.

Our satisfied customers say:

  • Thank you so much for sending my order so quickly. I couldn't believe it when the package arrived this morning - 24 hours after ordering. What fantastic customer service. The goods are brilliant of course but I had to email back to say thank you for your speed and efficiency. Such a lovely, easy website. I did the survey as asked but a personal email is important too. Sarah M
  • Hi, received today great service will use you again. Nick & Jan
  • Many thanks for your email. My package arrived today and I am very pleased with the foundation and 3 samples. I will definitely be buying from you again in the future. Kind regards, D Vella
  • Hiya lovely people, I had a lovely surprise coming to work this morning. My parcel was waiting for me at my desk, are you people superheroes or what? How can an order arrive so quickly? Has never happened before ever! So thank you very very much, it is a double pleasure to shop with you, thank you. Reference: 200284341 Hanni :-) XX
  • Thank you very much for letting me know. Looking forward to receiving my dermalogica things. Just discovered your website - think it's fab - thank you. Anna
  • Dear John and Ginger - My dermalogica package from you just arrived - what a fantastic service, thank you so much. I only ordered yesterday :) Will recommend you to my friends and family. Thanks again. Kind Regards. Hannah
  • I must say thanks for the quick delivery. The items arrived before the email! Best prices and excellent delivery. Looks like i'll be sticking with you guys! Thanks again. C Rockwell
  • I have received my goods today, and again your service is the best. Regards. M Hershaw
  • Order received this morning - thank you! Your service, communication and prices are unbeatable. I will definitely use again and recommend to others. Many thanks. Paula
  • Thank you very much, I have already received the goods. I am very impressed with your service. Miss Gaynor
  • Thanks for your reply. The order arrived yesterday. That was quick. I´m sure I will shop at your side again. Thanks again. Best regards Annette
  • I just wanted to say thank you for my order which arrived today - how fast was that! I will have no hesitation recommending you to my friends. With grateful thanks. Jane
  • Just made my first purchases with you and a complete painless experience from start to finish. Such a pleasant change from some sites. Thanks. Norma
  • Wow! Next day delivery! Thank you so much! Will definitely be buying from you in the future and recommending you to friends. Thanks again. Claire x
  • I have just had a phone call to say that my delivery has arrived - what a service - thank you. Kim
  • Arrived this morning thanks - will be 'tanning up' tonight! Thanks will definitely use you again, great price, great product range and great communication. Dawn
  • Package arrived today. Many thanks for prompt service. Morag
  • Thank you. Order has been received safe and sound. Thank you for enclosed samples also. Will use your website in future. Maureen
  • Thank you so much for the order I placed, I look forward to ordering from you again.Mrs Brine
  • I just wanted to say thank you for your quick service. My order has already arrived and I only placed it with you yesterday morning. Thanks again for being so efficient! Liz
  • Thanks for the Fake Bake, it arrived today. Vicky
  • "Just a little note to say how much we love your website/company! we have ordered from you twice now (as we only just discovered your website the other month!) and both times we have been absolutely delighted at the speed of your service, the excellent prices, the no delivery costs, and the attention to detail on the "any further comments section" - every time we have got the samples we wanted, and a couple of other things to try!! its excellent!! we are telling all our friends about you!! and we shall definitely carry on using you! your brilliant!! thank you!" Miss Hammond
  • "Received my parcel today!!!! I am very impressed with the fast delivery! many thanks". Inger
  • "I think your website is great, to have free samples is really useful and your speed of delivery is fantastic. Well done for running such an efficient company." Mel Barnes
  • "Dear Alex,that will be fantastic thank you for such great customer service regards."Chris Edwards
  • "Thank you all at johnandginger.co.uk I have received my order ref: 3281232 today and are very pleased with the goods and your service". Mrs Jill
  • "Thanks for a great product and a great service keep up the good work." the bryant family.
  • "Just had to e-mail to say thanks for excellent service, am always a bit concerned ordering from sites not used before, but you are now on my favourites list! Keep up the good work" Michelle
  • "I just wanted to get in touch to say a big thank you. Your website is not only easy to use but your Dermalogica products were the best price I could find online. I will use your company again and will recommend you to you friends a colleagues". Helen, Sussex
  • "Many thanks for the order I received the next working day. I have used Dermalogica for many years and my skin loves it. How nice to be able to order from your website and not have to travel to a beauty salon with no parking AND your prices are cheaper, WIN WIN". Jennie, Somerset.
  • "Received - thanks for fast shipment." B Reynolds
  • "I believe in good customer service (and customer loyalty) and feel that you definitely provided it on this occasion and am happy to say that I shall be purchasing from your website, Thanks again!". Mrs Perry
  • "The service you give is fantastic. Friendly, speedy and good value for money, I am very impressed thanks so much". Mrs Porter
  • "my lovely friend Pam recommended you and I am so pleased she did!! I have told all my friends about you as well. Hope you get lots of orders.Good Luck!" Emma X
  • "Thank you very much - my order arrived this morning, and I can't wait to try everything out. Thank you for the free samples as well - I will definitely be ordering through you again!" Tara
  • "Many thanks, received order yesterday, excellent service that I shall be pleased to recommend." Susannah
  • Very fast service thanks will be using this site from now on, was faster than going into town to buy and much cheaper.THANKS AGAIN +++++ Jackson
  • "Really cool site. Easy to browse and good prices" Sarah P :-) Brighton
  • "Congratulations on your web site, it's so cool and easy to use. I can now purchase my favourite beauty products at the cheapest prices which means I can have more!" Jackie, Brighton
  • "Comprehensive and easy to use site. Good prices, you undercut my usual on-line supplier! Excellent service, look forward to re-ordering from you in the future." Penny, Hove
  • "Hi John and Ginger! I'm definitely buying from you again. Thank you Alex for your advice and free samples." Dani, Kent
  • "Good service, good quality items and fast delivery" Jenny, Hove
  • "Thank you for your advice and the samples, it was very useful to try the products before I bought them. I'll stay with dermalogica and you for now on." Lauren, London
  • "fantastic site, great prices, ordered at 11am got delivery 24hrs later- how impressed was I!! have passed on to all the girlies in the office, we love it!!" Julie JJ X, Merseyside
  • "Thanks for the products. amazed how quickly I received them . excellent service!!!! nice doing business with you". Kirti ,Southall
  • "My order was received next working day thanks very much" Sarah, Staines Middlesex
  • "Got the goods - Thank you!!! I will definitely be buying from you again!" Lynne XXX
  • "Excellent products and service, can't believe how quickly my products arrived. Many thanks." Louise
  • "Thank you very much for the samples, I received my order yesterday." Debbie
  • "Hiya, The item has arrived safely. I am very impressed with the fast service - will most definitely spread the word around! Many thanks." Jeena
  • "This is awesome stuff, I would like to take this time to thank you. Cheers and all the best wishes for the website. Wish you great success. Regards" J.Jothiraja
  • "Many thanks! Fake bake is the best self tan product I have ever used!! Really natural and not a streak in sight!" Rachel
  • "Received my parcel today, very good service and advice received. Quick delivery and good selection of samples". Cathy
  • "Yea!! I love this site. Great products, great prices, and now free delivery. So happy to hear we'll be getting hair products. Thanks again and keep up the great site! Regards",Venetia
  • "safely arrived, thank you so much, didn't expect to receive so quickly and thank you for the samples too,........................you will be hearing from me again!!", Katie
  • "I was really impressed with your service and thank you for all the free samples! will be shopping with you regularly from now on, Ive also recommended you to friends Thanks again," Christine (Liverpool)
  • "Thank you for your prompt service - I received my products on Saturday and will not hesitate to use your company again". Carol
  • "thanks for the product so quickly!! and for the free samples!!!". Emily
  • "Thanks very much. My first time shopping on the internet, and I was very happy. My Order arrived in good time,when I really,really needed it". Chinyere
  • "Thank you so much for the products. They arrived this morning! Excellent service. Will most definitely use you again & have already recommended you to friends! Thanks!".Helenka
  • "RECEIVED "THE GOODS" !!!! MANY THANKS AND A MERRY CHRISTMAS TO YOU ALL".PETE
  • "Thanks you sending the stuff so quickly as requested!". B
  • "I received my order a couple of days ago. Thank you for sending it so promptly. Products are great! Thanks". Amanda
  • "Just want to say thank you for getting my products delivered to me so quickly. I wasn't expecting them to be with me before Christmas so thanks for such an efficient service. It was the first time i have used your website and am so pleased with my order so i will be back in the future. I have also spread the word about where i got such great products at such a bargain price!! Many Thanks". Katherine
  • "Very impressed with the speedy delivery it arrived this morning. thank you" Denise
  • "Thank you once again for superb service! so quick and efficient." Jennifer
  • "Thank you all at johnandginger.co.uk I have received my order ref: 3281232 today and are very pleased with the goods and your service." Kind regards, Mrs Greaves.
  • "Dear John and Ginger, I am SO impressed with your service! My order arrived here in Menorca on 2nd April; that is really fast as sometimes parcels can take up to a week or more to get here! Everything arrived perfectly and it was lovely to receive some samples as well; I'm saving them for a flight to USA next October - handy for keeping for the journey (with all the restrictions on security now). I shall certainly use your service again and tell my friends about you (but not my beautician as she will lose out on sales from me in future)! With many thanks and best wishes to you," Jane.
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